Graham&son Graham&son

Emergency Plumbing Sydney – Same Day, 24 Hour Plumbers

Graham and Sons has been a beacon of trust and reliability in the Sydney plumbing industry for over two decades. Our commitment extends beyond ordinary plumbing tasks; we’re your lifeline during plumbing emergencies in Sydney.

Why Choose Graham & Sons Emergency Services?

When you’re facing a plumbing emergency, you want more than a quick fix – you want a lasting solution from a trusted professional. At Graham & Sons, our strengths lie in four key areas that make us your best choice for emergency plumbing services.

  • Round-the-Clock Readiness: Our team is ever-vigilant, offering rapid response and 24/7 availability. We understand that emergencies don’t have working hours, which is why we don’t either.
  • Transparent Pricing: Emergencies are stressful, but dealing with us isn’t. With our clear pricing, you’ll never be caught off guard. No hidden costs, just genuine service.
  • Utmost Respect for Your Property: Your property is your sanctuary, and we treat it as such. Our team ensures cleanliness, takes precautions to prevent further damage, and above all, respects the trust you put in us during emergency situations.
  • Our Reputation Speaks for Itself: Need more reasons to trust us? Our trove of 5-star reviews on Google showcases the satisfaction of numerous homeowners and businesses we’ve assisted.

With over 20 years of dedication, we’ve honed our skills to cater to a vast array of plumbing needs, from the routine to the urgent. Whether it’s a dripping tap, a complete system overhaul, or an unexpected emergency, Graham and Sons is your go-to solution for all plumbing challenges. Transparent pricing, expert solutions, and unwavering commitment to quality – that’s the Graham and Sons promise.

Voted The #1 Emergency Plumber in Sydney

At Graham and Sons, we are proud to have been voted as the #1 Emergency Plumber, in customer surveys. This recognition is a testament to our commitment to providing high-quality plumbing services to our clients. We are dedicated to delivering the best possible customer experience, and our customers have recognized our efforts by voting us as the #1 emergency plumber.

Our team of skilled and experienced emergency plumbers are committed to providing prompt, reliable, and affordable services to our clients.

We understand that plumbing issues can arise at any time, which is why we offer 24/7 emergency services to ensure that our clients receive the help they need, when they need it. Our plumbers use the latest tools and technology to diagnose and repair urgent plumbing problems, and they are always up-to-date with the latest industry advancements to ensure that they are providing the best possible service to our clients.

At Graham and Sons, we believe in transparency and honesty, and we always provide our clients with a detailed estimate of the cost of the services before we start the work.

This helps our clients to understand exactly what they are paying for and ensures that there are no hidden fees or surprises. We also offer regular maintenance services to help our clients keep their plumbing systems in top working condition and to identify any potential problems before they become major issues.

In addition to our high-quality services, we also place a strong emphasis on customer service. Our friendly and professional staff is always ready to answer any questions or concerns that our clients may have, and we strive to provide a seamless and stress-free experience for our clients.

We believe that our clients should be treated with respect and dignity, and we are always looking for ways to improve our services to ensure that we are providing the best possible experience to our clients.

We are proud to have been voted as the #1 plumber in Sydney in customer surveys, and we are committed to maintaining this recognition by continuing to provide high-quality plumbing services to our clients.

If you’re looking for a reliable and professional plumber for urgent plumbing problems, look no further than Graham and Sons. Contact us today to schedule an appointment or to learn more about our services.

Call Us Now

Your Sydney 24/7 Local Emergency Plumber

At Graham and Sons, we are proud to be a locally-owned and operated plumbing company serving the Sydney community. We understand the unique needs and challenges of the local Sydney area, and we are committed to providing the highest quality plumbing services to our neighbours.

Our team of experienced and knowledgeable local plumbers are equipped to handle any plumbing issue, big or small, and we always make sure to prioritise the needs of our clients. If you need a routine plumbing repair or have a plumbing emergency that needs fixing urgently, we’re here to assist you. We offer 24/7 emergency services to ensure that our clients receive the help they need when they need it.

At Graham and Sons, we believe in supporting the local Sydney community, and we are dedicated to providing the best possible customer experience to our clients. We are always looking for ways to improve our services and to stay up-to-date with the latest industry advancements, so we can continue to provide the best possible service to our clients.

If you’re looking for a trusted and reliable Sydney 24/7 plumbing company, look no further than Graham and Sons. Contact us today to schedule an appointment or to learn more about our services. Let us show you why we’re the #1 choice for local plumbing services in Sydney.

Book An Appointment

We know that when you call us, you’re looking for a plumbing service you can trust, and our team is happy to oblige. We have a number of experienced, insured and certified plumbers including General Plumbing, Gas Fitters, Drain Unblockers and 24 Hour Emergency Plumbers available.

Round The Clock 24/7 Plumbing Services in Sydney

Our customers rely on us for all types of plumbing services. That’s why we, at Graham & Sons Plumbing, make sure we’re always available 24/7 in Sydney. We’re open 24 hours a day, every day of the week, during normal hours and after hours, all year round, even on public holidays. You can trust us to be there whenever you need plumbing help, ensuring you can enjoy your holidays worry-free.

A Fast Response Emergency Plumber in Sydney

At Graham & Sons Plumbing Sydney, we know your time is important. So we make sure to respond quickly as soon as you call us. When you phone our welcoming team, you can start to relax knowing your plumbing issue is as good as fixed. A friendly team member will assess the plumbing situation and dispatch a nearby local certified plumber that will arrive at your door quickly.

Guaranteed Workmanship

At Graham & Sons Plumbing, we’re dedicated to providing top-quality service and results. To achieve this, we use trusted, reliable tools and materials from reputable brands. Furthermore, our plumbers are highly trained, qualified and certified to carry out the work they’re tasked with. We’re dedicated to ensuring every plumbing system we handle is in the best condition it can be because the quality of our work reflects our company’s values. Above all, we prioritise our clients, always putting their needs first.

In our commitment to meeting your plumbing needs, we stand by the quality of our service by offering warranties on all our work. This guarantees our dedication to getting the job done right, ensuring the longevity of your plumbing system well beyond your expectations.

Cost-Effective Emergency Plumber Rates

We understand what our clients really need, premium service at a cost-effective rate. As such, Graham & Sons Plumbing is committed to consistently offering cost-efficient solutions. In addition to our budget-conscious pricing, we provide personalised services to deliver a custom fit for your specific plumbing needs. For transparency, we discuss all costs upfront before starting any work, ensuring you’re fully informed before making a decision.

Highest Australian Plumbing Standards

All our emergency plumbing services we complete in Sydney comply with rigorous Australian standards, including the strict adherence to the Plumbing Code of Australia (PCA). The PCA is a comprehensive technical guide for all plumbing and drainage operations in New South Wales, and all such work must conform to its requirements. These rules outline the standards for the design, construction, installation, replacement, repair, alteration, and upkeep of plumbing and drainage installations.

We are also proud members of the Master Plumbers Association, a leading organisation in the building and construction industry. Renowned for its robust role in trade-related matters, this association is highly engaged and influential in the sector.

Service with a Smile

Our 24 hour plumbing team is amongst the friendliest in Sydney! You’ll feel valued and important as we provide the services you require (even in the middle of the night!). Each member of our staff, including our plumbers, is approachable, polite, and always ready to serve with a smile. We’re truly happy to assist you.

Expert Solutions for Every Plumbing Emergency: Your Go-To Service List

When disaster strikes, knowing who to call can make all the difference. Graham & Sons offers a comprehensive suite of emergency plumbing services to put your worries at ease. Here’s a detailed breakdown of what we can do for you, any time of the day or night:

Immediate Relief, Lasting Solutions: Your Guide to Our Emergency Services in Sydney

When a plumbing emergency strikes, you need solutions that are both immediate and long-lasting. At Graham & Sons, we offer an extensive range of services to address all your emergency plumbing needs.

Leak Repairs in Sydney:

Quick and effective solutions for all types of leaks to prevent water damage and cost overruns.

  • Pipe Leaks: A leaking pipe can spell disaster if not treated promptly. Our skilled technicians can quickly identify and fix any pipe leak, preventing water damage and additional costs.
  • Pipe Relining: Forget about invasive procedures that tear up your lawn or flooring. Our pipe relining services offer a no-dig solution to your pipe woes.
  • Faucet Leaks: A leaky faucet not only wastes water but can also increase your bills. We offer fast and effective faucet leak repair services.
  • Toilet Leaks: Leaking toilets can cause hygiene concerns and water wastage. We ensure rapid and thorough repairs.

Drain Services in Sydney:

Comprehensive services to tackle drain blockages, odours, and ineffective sewage systems

  • Drain Cleaning: Accumulated grime or debris in your drains? Our drain cleaning services ensure free-flowing pipes.
  • Drain Unblocking: Blocked drains can lead to unpleasant smells and possible flooding. We offer efficient drain unblocking services to solve this problem.
  • Hydro-Jetting Services: Our high-pressure hydro-jetting services remove stubborn blockages and buildup in your drains.
  • Sewer Line Services: Issues with your sewer line can be catastrophic. We offer swift and reliable sewer line services to keep your system functioning correctly.

Hot Water Heater Systems:

Immediate repairs and professional installations to ensure a reliable hot water supply.

  • Water Heater Repair: No hot water in your taps? Our emergency repair services ensure that your water heater is fixed as quickly as possible.
  • Water Heater Installation: We also offer professional installation services for new hot water systems.

Fixture Services:

From repair to installation, we ensure your fixtures are functional and aesthetically pleasing.

  • Fixture Repair: Broken or malfunctioning fixtures can be a hassle. Our repair services ensure that they’re back in working condition in no time.
  • Fixture Installation: Need new fixtures? We can professionally install them for you.

Gas Line Services:

Our specialist, safety-focused solutions for detecting, repairing, and installing gas lines in Sydney.

  • Gas Leak Detection: A gas leak can be dangerous. Our experts will detect and fix any leaks in your gas line.
  • Gas Line Repair: We offer quick and reliable repair services for damaged or leaking gas lines.
  • Gas Line Installation: Installing a new gas line? Our technicians ensure that it’s done safely and efficiently.

Emergency Plumbing Repairs in Sydney:

Fast and efficient services to handle immediate crises like burst pipes and damaged sewer lines.

  • Burst Pipe Repair: A burst pipe can lead to immediate water damage. We offer fast and effective repair services to contain the situation.
  • Sewer Line Repair: Sewer line issues can disrupt your daily life. Our emergency repair services aim to resolve the issue quickly and efficiently.
  • Water Main Repair: A damaged water main can affect your entire building. Our repair services ensure that the water supply is restored promptly.

When it comes to emergency plumbing services, Graham & Sons has got you covered. No job is too big or too small for our skilled technicians, and our rapid response time ensures that your problem is solved as soon as possible. Trust us for all your emergency plumbing needs.

Why Our Emergency Plumbing Services Are a Cut Above the Rest in Sydney

In a crisis, you need more than just quick fixes—you deserve comprehensive services that offer enduring benefits. Here’s why our emergency services don’t just solve the problem; they provide value you can count on.

Benefits of Choosing Graham & Sons:

  • 24/7 Availability: We’re always on call, so you never have to face an emergency alone.
  • Licensed and Insured: Enjoy peace of mind knowing you’re in certified, secure hands.
  • Experienced Technicians: Trust in the expertise of our seasoned industry professionals.
  • Transparent Pricing: No surprises here, just clear and straightforward costs.
  • Warranty: A promise of quality, underlined by our service warranties.
  • Customised Solutions: Personalised service options to fit your unique needs.
  • High-Quality Materials: Only the best for repairs and installations, because you deserve it.
  • Quick Turnaround: Efficient service delivery to get your life back to normal as soon as possible.

How Our Lightning-Fast Response Time Sets Us Apart

In an emergency, every moment is critical. That’s why we don’t just offer rapid response—we make it a cornerstone of our service. Here’s how we guarantee the fastest possible resolution to your emergencies.

Why Speed Matters: Benefits of Our Swift Response Time

  • Immediate Response: We’re on it the moment you reach out, reflecting our commitment to instant customer service.
  • Quick Dispatch: Once your request is confirmed, our technicians are en route without delay.
  • Efficient Service: Our skilled team provides quick yet thorough solutions, so you can get back to normal life.
  • Real-Time Updates: Stay informed with live updates on our technicians’ arrival time, every step of the way.
  • Emergency Hotline: A dedicated line, always open, so help is just a call away.

The Graham & Sons Difference: Why We’re Sydney’s Trusted Plumbers

There’s a unique story behind every tap we fix and every drain we clear. In this section, we invite you to learn more about the Graham and Sons legacy—our humble beginnings, our growth story, and why the Sydney community chooses us again and again for their plumbing needs.

Our Journey: Pioneering Emergency Plumbing in Sydney

Founding Date:

In the heart of the 1998 summer, Graham turned a dream and a small loan into Sydney’s go-to plumbing service – Graham and Sons Plumbing. With the spirit of a family-run business and a commitment to top-notch service, our roots were planted.

Founder’s Background:

Influenced by a childhood learning from his father, Graham was deeply acquainted with the plumbing world before launching the company. His vision was simple yet profound—to offer Sydney residents a plumbing service that marries professionalism with a personal touch.

Significant Milestones:

Every milestone we’ve achieved is a testament to our enduring commitment to serve you, our valued customer, with unparalleled quality and reliability. Take a walk down memory lane with us as we share some key highlights that have shaped our journey thus far.

  • 2003: Pioneered 24/7 emergency plumbing in Sydney.
  • 2008: Expanded our footprint to serve the entire Sydney region, becoming a household name.
  • 2012: Led the way in sustainability with eco-friendly plumbing solutions.
  • 2016: Marked the milestone of serving over 10,000 Sydney households.
  • 2019: Celebrated 21 years of committed service with a community bash.

Evolution and Growth:

Since its founding, Graham and Sons Plumbing has evolved from a quaint family operation to an icon of trust and quality in Sydney. With the transition of leadership to Graham’s son, Luke, the firm continues to scale new heights, offering an amalgamation of tradition and modernity.

Community Commitment:

We believe in more than just fixing pipes; we believe in building relationships. This ethos manifests through our active engagement in community events, free plumbing workshops, and our ‘Plumbing Education Program’ in local schools.

The Backbone of Graham & Sons: Meet Our Skilled Team

Behind every successful plumbing solution lies a dedicated team of professionals. Let’s get to know the individuals who bring Graham & Sons to life, each contributing their unique set of skills and expertise to provide you with superior service.

The Brains and Brawn Behind Your Plumbing Solutions

From seasoned veterans to budding talents, our team is a blend of experience and enthusiasm, all united by a commitment to excellence.

Our staff undergo regular training sessions to stay abreast of the latest technologies and best practices in the plumbing industry. This includes Emergency Preparedness and Customer Service training, ensuring that we always deliver unparalleled service.

All our plumbing services in Sydney adhere to the rigorous Australian standards and the Plumbing Code of Australia (PCA). We are also proud members of the Master Plumbers Association, an esteemed organisation in the building and construction industry. All these certifications serve as badges of our team’s capability and dedication to delivering high-quality service.

Your Sydney Neighbours, Always On Call for Plumbing Emergencies

Graham & Sons Plumbing isn’t just another plumbing service; we’re your local Sydney mates with the tools, the talent, and the know-how to sort out your plumbing crises. Serving all corners of Sydney, we’re as Sydneysider as the Harbour Bridge and as reliable as the city’s ferries.

Where We Serve

Heart of Sydney – Central West

  • Auburn: From Duck River to Olympic Park, we’re the local plumbers you can rely on.
  • Lidcombe: Quick fixes and long-term solutions—Lidcombe, we’ve got you!
  • Parramatta: From the riverbanks to the CBD, no plumbing issue is too challenging for us.

Beaches and Beauty – Eastern Suburbs

  • Bondi: Whether it’s an apartment or a beachfront home, we know Bondi plumbing inside and out.
  • Maroubra: Our services are as reliable as the surf.
  • Rose Bay: High-end or historic homes, we’re your plumbing solution.

Leafy Quarters – Inner North Sydney

  • Epping: From the Forest to the Station, we’re your local Epping plumbers.
  • Lane Cove: Need a plumbing fix in ‘The Cove’? Count on us!
  • Ryde: From Top Ryde to waterside, we’re the experts you need.

Character and Charm – Inner West

  • Ashfield: We handle Ashfield’s plumbing with as much character as the suburb itself.
  • Concord: Majors Bay Road to the Golf Course, we’re your go-to plumbers.
  • Strathfield: Trusted in Strathfield, from the Plaza to the Station.

The Business Hub – North Sydney

  • Chatswood: We keep Chatswood’s bustling streets and peaceful homes flowing smoothly.
  • Crows Nest: Your local plumbers, from Willoughby Road to St Leonards Park.
  • Mosman: From the Zoo to Balmoral Beach, we keep Mosman’s plumbing in peak condition.

Laid-Back Vibes – Northern Beaches of Sydney

  • Brookvale: Industrial or residential, we’ve got Brookvale covered.
  • Manly: From the Corso to the Ferry, count on us for rapid response.
  • Dee Why: High rises or beach shacks, we’re the plumbing heroes you need.

Expansive Coverage – North West Sydney & The Hills District

  • Blacktown: From the Wetlands to the Showground, we’re your Blacktown plumbing solution.
  • Castle Hill: Castle Towers or heritage homes, we handle it all.
  • Kellyville: New developments or classic homes, Kellyville’s plumbing is safe in our hands.

Southern Comfort – South Sydney

  • Canterbury: We serve Canterbury with the same diversity as its community.
  • Hurstville: A melting pot of cultures and plumbing issues—we fix them all!
  • Sutherland: From the Shire to the National Park, we’re always on call.

The Heartbeat – Sydney City

  • Pyrmont: From the Star to the Fish Market, Pyrmont’s plumbing is our domain.
  • Surry Hills: Hipster cafes and heritage homes, we keep Surry Hills flowing.
  • Woolloomooloo: Your trusted plumbing service, from the Finger Wharf to the Domain.

When Sydney’s plumbing is at stake, we’re the ones you want. Count on Graham & Sons Plumbing to be there, from the beaches to the bushland, 24/7.

Greater Sydney Map

Reviews and Testimonials: Your Seal of Approval

We take immense pride in the work we do, always striving for excellence and quality. Your accolades and words of appreciation don’t just make our day; they motivate us to aim higher.

Here’s what our esteemed clients across Sydney suburbs are saying about their experiences with Graham and Sons Plumbing.

Google Reviews for Graham and Sons

Sydney Spotlight: Case Studies that Speak Volumes

Dive into our rich collection of case studies, each spotlighting our expertise in tackling some of Sydney’s most complex plumbing emergencies. It’s not just about solving a problem; it’s about serving our community, one suburb at a time.

Case 1: Emergency Pipe Burst in Bondi Beach: Emily Watson from Bondi Beach found her living room flooding due to a burst pipe on a quiet Sunday afternoon. Our emergency team was dispatched and arrived within 30 minutes. They quickly isolated the problem area and repaired the pipe, preventing any further damage to Emily’s home.

Case 2: 24/7 Rescue from a Blocked Drain in Parramatta: Mike Johnson, a restaurant owner in Parramatta, encountered a sewage backup during peak dinner hours on a Friday night. Our technicians reached the location and cleared the blockage within an hour, allowing Mike to continue his operations with minimal disruption.

Case 3: Late-Night Leaking Faucet in Surry Hills: Sarah, a resident of Surry Hills, noticed her faucet leaking profusely late at night. We dispatched a technician who arrived promptly and fixed the leak, ensuring that Sarah could have a peaceful night’s sleep without the sound of dripping water.

Case 4: Gas Leak in Manly: Tim, a resident in Manly, smelled gas in his kitchen. Understanding the gravity of the situation, our team arrived within 20 minutes and quickly identified and sealed the leak, averting a potential disaster.

Case 5: Sewer Line Break in Newtown: A construction company in Newtown faced a major setback when they accidentally broke a sewer line. Our team arrived on the scene promptly, assessed the damage, and executed a quick repair to ensure the construction could resume as scheduled.

Flow of Knowledge: Your Go-To Resource for All Things Plumbing

In a sea of questions about plumbing, consider this your lighthouse. Our articles aim to enlighten, inform, and perhaps even entertain. From tackling emergency plumbing issues to the science behind leak-free homes, we’ve got the answers you’ve been searching for. Stay tuned for our latest reads!

Plumbing 101: Masterclass in Emergency Preparedness

You don’t have to be a plumber to understand the essentials. Our educational content aims to equip you with the knowledge you need to deal with everyday and emergency plumbing situations. Below are some types of educational content we focus on:

“What To Do in the First 5 Minutes of a Plumbing Emergency”

  • A step-by-step guide to navigating the initial moments of a plumbing crisis.

“Understanding Your Home’s Plumbing System”

  • A beginner-friendly guide to understanding the anatomy of your plumbing system.

.”How to Prevent Plumbing Emergencies: A Checklist”

  • Practical tips to avoid those dreaded 2 a.m. plumbing nightmares.

“The Importance of Regular Plumbing Inspections”

  • Why preventative measures are worth every penny.

“A Guide to Eco-Friendly Plumbing Practices”

  • Learn how to save the planet while taking care of your pipes.

“Top 5 Causes of Drain Blockages”

  • Understanding what not to put down your drains can save you time and money.

“How to Handle Common Plumbing Tools”

  • Familiarise yourself with the tools that can save the day in minor emergencies.

“Emergency Plumbing: When to DIY and When to Call a Pro”

  • Guidelines for knowing when a situation is too big to handle on your own.

“Tips for Winterizing Your Plumbing System”

  • Protect your pipes from the freezing cold.

“Understanding Plumbing Warranties”

  • What is typically covered and what isn’t, so you know what to expect.

Contact Us Today! Your Satisfaction Is Our Goal

Before you jump to the contact form, let us make it even easier for you. Whether it’s an inquiry or an emergency, here’s how you can reach us directly:

Phone: 02 9199 7430
Available 24 hours, 7 days a week.

Emergency Hotline: 02 9199 7430
The same number, because when it’s urgent, you shouldn’t have to look twice.

Email: [email protected]

Feel free to drop us a line—literally!

Our contact form is the quickest way to get in touch with us for those who prefer typing over talking. We’re eager to hear what’s on your mind and even more eager to help. Fill out the details below, and we’ll get back to you in a jiffy.

[contact-form-7 id=”2153″ title=”Contact Us Page”]

Don’t let a plumbing emergency wreak havoc on your day. Act now to protect your home and peace of mind. We’re committed to providing you with quality work and excellent service when you need it most.

Booking an appointment with us is as easy as it gets, and it’s the first step in regaining your peace of mind.

Book an Appointment

Don’t wait for a small problem to escalate; secure your spot now to experience first-hand why Sydney trusts Graham & Sons for all their emergency plumbing needs.

Frequently Asked Questions


Yes. We work on weekends as well. For us, all of them are working days, whether it’s the weekend or weekdays. We are available to facilitate you 24 hours a day, seven days a week, and 30 days a month. In short, we are available at your service all over the year.

Plumbing emergencies do not see day or night, weekday or weekend; they can occur at any time. Hence, to ensure our customers’ safety, we are always available for them.

Since serving our customers is our priority, we will never disappoint you. A few minutes delay during a plumbing emergency can put your and your loved ones’ safety at risk. Thus, to ensure your safety, we are just a call away.

We offer our services even on Christmas, New Year, Easter, and other special holidays.

Grahams & Sons plumbing service offers a top-notch experience to their clients. We guarantee our performance with high-quality results. Moreover, you will also receive a warranty period on everything done by our plumbers.

Since building customers’ trust is our top priority, we ensure that our services last for extended periods making it worth your money.  We only hire certified plumbers in our team. Hence, every service they provide will guarantee maximum results.

As we train our plumbers to take care of your every need, we also ensure they perform everything according to the Plumbing Code of Australia. They will follow all the technical and safety standards of plumbing and drainage to deliver a highly qualified service.

Even the Master Plumbers Association recognize us as their member. It’s an industry-level organization that deals in all building and construction-related matters, including installing pipes, drainage systems, etc.

Hence, you can call us if you face any issues even after taking our services. However, the warranty period differs with every service. You can enquire everything about it on a phone call with our representative or visit our website to get further details.

We offer our services at a cost-effective rate. You can avail of all our services on a low budget. Since we prioritize customer satisfaction to build long-lasting relationships, we provide budget-friendly services.

Our company understands your plumbing needs and provides you with all the crucial services at a very affordable price. To ensure customer satisfaction, we also discuss the budget with you before starting the work.

However, the cost of a job depends on the work you need. Although our services are budget-friendly, there are different costs for every service.

You will get an extensive range of plumbing services with reliable work on a low budget by getting in touch with Grahams & Sons. Above all, we can agree on a mutual budget depending on your plumbing needs. We will discuss all the prices with you before starting the work.

Since we value transparency with our customers, there will be no hidden charges. We will discuss everything upfront with you. You can take your time to get satisfied before approving to start the work.

Wearing the company uniform is a necessity for all our workers. They will visit your house in an especially-tailored Grahams & Sons dress, making it easier for you to identify them. Moreover, we train our workers diligently to follow all the essential work ethics.

They will first introduce themselves. They also take proper care of your house’s cleanliness. Hence, they will enter your home by removing their shoes outside.

Our workers are very soft-spoken and will explain everything to you in detail, including the problem and its potential solution. Moreover, they will also provide you with a few valuable suggestions to keep your plumbing system in top-notch condition.

All in all, our workers will follow all the work ethics according to the plumbing code. Since they come in a uniform, you can know whom to trust. It also helps you stay aware of fraudulent people who may want to invade your house with bad intentions.

No, we don’t charge any call-out fee. Moreover, our charges depend on the service you want to take. We never take hourly rates as the final expenses can become unaffordable for you.

We know that many people prefer hourly rates, but we find it easier to keep things transparent in this way.

Since there are hundreds of plumbing issues that can occur with you. If you lack basic knowledge about drain systems and lines, you might not be able to explain the problem adequately. Hence, we won’t be able to send an expert technician if we don’t know about the issue.

To cut down on this problem, we offer free call-out services. You can call our plumber at your house for him to determine the problem deeply. He will then make you aware of the rates according to the workload.

Our every service has a fixed fee, which we can only determine after our plumbers inspect the exact problem.

Yes, we have a genuine license to carry out plumbing services in the country. Moreover, our company and all of our employers also have an authentic license. We don’t hire unqualified plumbers.

Moreover, we also keep training our plumbers according to the latest rules and regulations to ensure the delivery of high-quality services at your end. They go through different types of training, including regular, necessary, and self-development ones.

We understand a worker’s behavior is as essential as their plumbing talent. Hence, we also train them regarding the primary communication rules to ensure a perfect experience for you.

Be it repairing the draining issues, installing a new drainage system, or dealing with gas leakages; we hold a license to carry out all the work. Hence, you can trust our services blindly.

We don’t believe in carrying forward the stigma of hiring unlicensed workers who not only deliver low-quality services but can also put your safety at risk.

We ensure to hire only those workers who have studied for at least six years or more before getting a license. It’s our foremost responsibility to keep you and your loved ones safe.

We also ensure that you receive the best results making your investment worth it. You will never get disappointed by trusting our services.

Yes. You can call us at 02 9199 7430 to discuss a quotation for any plumbing service you want. Our customer support representatives will guide you throughout. We aim to form friendly relations with our customers. Hence you can discuss any query without being hesitant.

Providing quotations beforehand is a significant part of our policy. We ensure that you have a clear view of how far the expenses can go before we start the work. It’s totally on you. If you like the prices, you can approve, and other plumbers will immediately begin the work. If you want some time to think, we don’t have any issue with that. Moreover, there is no call-out fee, so you don’t have to worry about spending money.

You can call our plumbers to check everything before starting the work. It’s crucial to ensure we don’t get any last-minute surprises. Since extra work will add to your quotation charges which can affect our transparency. Hence, we don’t charge any amount for calling out the plumbers or for asking the quotations over a phone call.

We understand that having an accidental mishap or property damage is the least expense you would want to deal with. Our company deeply cares about our client’s physical well-being and their valuable assets.

Hence, we guarantee full insurance in case of property damage or any accidental consequences caused by our plumbers. Although these types of incidents are rare, we want to be there for our clients in case of such accidents.

We value our customers by providing transparent services to build trust and satisfaction with our work. Customer welfare and satisfaction are our first priority so rest assured you will be insured while we are carrying out your work.

We ensure to properly guide our clients about each procedure for their ultimate satisfaction. In case you have stumbled across a particular plumbing dilemma and require our expert advice, our customer support is within seconds of reach.

No matter the problem, you can always reach out to our customer service to find an adequate response in no time. We have a team of credible and experienced technicians specified for various sectors to solve your every problem in question.

To have effective and swift communication with our clients, our company has set up a skilled customer helpline. You can without hesitation contact our support service and inform them about your plumbing troubles. We will cater to your demands right away.

Emergency Plumbing

A plumbing emergency occurs when the drain system of your house is damaged to the extent that it can lead to severe consequences. For example, damaged pipes can let harmful gases enter your home. It is a huge health hazard if you or your kids inhale in such an atmosphere.

You should also treat blocked drains as a plumbing emergency. The dirty water can flow back into the sink and make you and your family members sick. This water is highly contaminated with bacteria, moulds, and other disease-causing microorganisms.

Also, the accumulation of contaminated water inside your house can damage your house’s flooring and property. It could lead to steel corrosion, wood swelling, and delamination of the luxury flooring and walls. Hence, you should treat blocked drains as soon as possible.

Even gas leaks are a dangerous sign of plumbing issues. Delaying it can put the safety of your loved ones at risk. It can cause fire to erupt or natural gas poisoning upon inhalation. You should not wait longer to call a professional plumbing service to resolve this issue.

We aim to give our current high-quality services. For this purpose, we provide the fastest answer. Once you call our landline number, the staff will be there in some minutes to cater for your plumbing needs.

If you give us a call, consider that your work is already done. We value your time; that’s why we prefer the fastest arrival of our expert plumbers to your specified location.

The quick arrival facility protects you from any mishap during an emergency plumbing situation. Our plumbers can arrive at your house in a few minutes and can fix the issue very quickly.

A plumbing situation can be susceptible in some cases. If plumbers didn’t arrive on time, anything could happen. We ensure your safety and security by offering the fastest arrival facility to keep you secure from emergencies.

As soon as you realize a plumbing emergency has occurred, you should call a professional plumbing company to visit and sort the issue out. However, till then, you can do a few things to reduce the damage it can cause.

Immediately shut off the main valve of the water supply in your house. You can find it outdoors near the water meter. Although it wouldn’t resolve the issue, your home will at least stay safe from flooding and water damage.

You can also try to unblock the drain through a plunger. Moving the plunger back and forth at the blocked drain’s opening can eliminate soft blockages. However, it wouldn’t stop the stubborn block, and a plumber could only help.

Moreover, you should never use chemicals to clear the drain as it could corrode the pipes and damage them, which leads to a plumbing emergency. It’s also important to explain the issue on call so the company can send an experienced technician.

Also, you shouldn’t wait upon noticing a minor symptom of a plumbing emergency. You are making a mistake if you think it will sort out on its own. The intensity of a plumbing issue will only increase with time, turning into an emergency.

Although having no water in the house is not a plumbing emergency, it’s one of the worst issues you could face. Many things can cause this problem. However, you must check a few elements before calling a plumbing service to know if the issue is significant or if you can sort it out at home.

Check any other tap in your house to see if they’re working fine. If yes, then the tap is causing a nuisance. It’s a minor issue that you can sort out yourself. However, you should call a plumber to look into the problem if there’s no water in any tap.

A blocked tap connection is one of the most common reasons for the no-water problem. Sediments can deposit inside the connection over time and make it subjected to rust damaging the pipe. Similarly, poor-quality water lines or improper drain installation can cause this issue.

Both issues are considered to lower the water pressure leading to a lack of water in taps and showers. It can also occur if your house’s pipes are damaged or rusted. A buildup of grime inside the line can interfere with the flowing rate of water.

Toilet Repairs

Toilet leaks are annoying as the contaminated water leaves an unpleasant smell in the entire house. Hence, you need to inquire about what’s causing them, mainly when the leakage is located at the base.

After figuring out the problem, you should contact a plumber to resolve the issue. Knowing the reason behind the leakage beforehand ensures that the plumber has all the right equipment and tools to tackle the toilet leakage.

A damaged or corroded toilet wax seal can also cause water to leak from the toilet’s base. The use of harsh chemicals can lead to this occurrence.

The leakage can also occur if the bolts of the toile have loosened. These screws hold the toilet firmly to the ground. Untightened bolts can lead water to flood out instead of going down the drain as you flush. If fixing the bolts doesn’t stop the leakage, it’s time to call a plumber who can identify and solve the issue.

A noisy toilet is not only annoying but a sign that something is wrong that you must fix as soon as possible. Many things can lead to a loud whooshing sound from the toilet as you flush it. It could be the ballcock assembly’s washer getting loose, or a bad fill valve can lead to it.

This situation can also occur due to calcium particles depositing inside the drain system. However, it’s an infrequent occurrence. Such issues can mostly happen in poor-quality toilets with metal-based valve assembly.

If the vibrating sound comes from the toilet during flushing, it’s most likely due to the fill valve. Similarly, if the noise comes from the tank, the culprit is the washer. You must call a plumber to replace them.

Even a dirty valve surrounded by grime could lead to noisy flushing. In that case, you won’t have to call a plumber as you can fix it quickly at home. Remove the lid of the toilet tank and find the fill valve. Clean the debris and direct water with pressure to clean it. Once it’s cleaned, your toilet will get back to silent flushing.

A toilet can block up for uncountable reasons. It can happen if you’re using a low-flush toilet. Although such a toilet can reduce your water bill charges, their capability to reduce the water pressure would lead to a block up.

Another common reason behind this occurrence is the blocking up of the drain pipes. If your drain system is poor, it will face issues draining hair, papers, and other debris, leading to a blocked toilet.

Moreover, you will most likely experience blocked toilets if your house receives hard water. It is because the minerals in this water type can calcify into a hard rock, restricting the space for water to pass.

A blocked toilet could also occur if you have a habit of flushing baby wipes. You might think they are safe to flush in the toilet, but it’s not true. This mistake is one of the most common causes of blocked toilets.

Similarly, it could happen if your kid flushes any external object, like toys, down the toilet drain. It would get stuck, leading to a toilet blockage. You would have to call a plumber to solve the problem.

According to plumbing studies, the average lifespan of a toilet is at least 50 years. However, it’s only applicable if the toilet is high quality and installed correctly. Maintaining it properly is also essential to avoid early replacement of toilets.

You do need a new toilet after getting some warning signs. The signs include a crack in the tank, a leaking toilet, time taking flushing, and frequent blockage in the toilet.

These warning signs tell you that the toilet can no longer do its work. If you receive one of these warning signs, call our plumber to replace your toilet. The quicker you take an action, the better it would be.

Water Leaks & Bursts Pipe

You should fix a pipe immediately if you find it burst. It is much better than spending dollars on the after-effects of it. If you find a burst pipe, consult our plumber as soon as possible.

However, you can use some practical steps for temporary fixing until the arrival of the plumber. It will help lessen the impact of burst pipes. The measures include turning off the main water supply, cutting the electricity, draining the taps, and cleaning the area.

If you turn the main water supply off, it will help to stop further water flow in the pipe. The whole process prevents further leakage.

If the pipe burst in the area with several electrical appliances, immediately cut off the electrical power supply. It will help to prevent any danger, damage, or fire.

You should drain all the water through the taps in your home, either internal or external. It can release all the water pressure in the pipe and prevent the leftover water from freezing.

A burst pipe can cause slow flooding. Thus resulting in moulds and algae on the floors. To prevent it, clean the area affected by it.

These steps can only lessen the impact. To fix it, you should consult our plumber immediately.

A leaking pipe isn’t easy to identify as it is located under the walls, sink and ground. However, some warning signs can tell you about a leaky pipe. The signs include a water meter showing a leak, the noise of dripping water, cracks, a musty smell, water bills and stains on the floor.

Nowadays, modern meters are in almost every house. When it identifies a leakage, it will show you an alert about it.

If you notice any sound of running or draining water, identify its location. The pipe burst must be somewhere near the place.

If you find a crack somewhere on your home’s walls with some leakage, consider it a sign of a burst pipe.

A leaky pipe can also cause moulds in its area. The moulds can produce foul smells. If you receive this smell, take it as a sign.

High water bills are one of the most relevant signs. If your water bill rises suddenly, a leaky pipe is wasting the water.

A burst pipe can cause stains or discoloration on the floor. It may be a pipe burst if you identify any stains on your flooring.

There are several pieces of equipment we can use to identify water leaks. This equipment can detect any water leakage, which human senses cannot. Equipment to detect leaks is considered very accurate.

The kit includes moisture meters, trace gas, acoustic alarm devices, thermal pipe tracker and image cameras. Our plumbers use these devices to detect the leak. Moisture meters identify the leaks through the moisture and dampness of water.

Heat cameras can detect it through the temperature of the water.

Acoustic leak detectors hear the sound of water dripping and identify the leak.

Trace gas detects small leaks by passing through pipes.

Tap Install & Repairs

A leaky tap is not a big problem; you can even fix it at home. However, it might be difficult if you lack basic knowledge about the technical standards of plumbing.

In that case, you can call us; our plumber will finish the job in a few minutes with his top-notch experience. Be it bath taps, basin taps, or even the ones that include valves; our trained workers can fix anything.

We don’t discriminate between smaller or bigger problems. Regardless of its intensity, fixing an issue that’s causing you a problem is our priority. Our plumbers will also guide you if repairing the tap would last long or if replacing it is a better option.

You can even call us at midnight to replace or repair a faucet. We can even bring high-quality taps to your place for an urgent replacement.

A leaking tap can be annoying and frustrating. It is often considered a simple issue, but it isn’t that simple. Almost every person faces the issue at a time. But it is often ignored by most people because they don’t know the consequences of it.

Fixing it should be your top priority. The results of a leaky tap include disturbance in the plumbing system, damage to furniture, wastage of water and high water bills.

If you leave a leaky tap for a long time, it can disturb the entire plumbing system of your house. It can lead to worse water problems.

Additionally, it causes a massive amount of water wastage. Thus, leading to high water bills.

The water leaking from the tap can form a pool in your house. As a result, it damages your furniture, especially the wood.

When you turn on the tap and see a stream of water coming out, it’s usually a good sign. However, if that stream of water is coming out faster than it should be, or if it continues even after you’ve turned the tap off, it’s likely that you have a leak. While a small leak might not seem like a big deal, it can actually waste a lot of water and raise your utility bills. So what causes taps to leak?

There are various possible causes behind the leaking of a tap. Identification of the cause is essential to plan out a strategy against it. The reasons include damaged cartridges, pipe problems, loose fixed parts, corroded valve seat and high water pressure.

A tap cartridge controls the temperature and flow of water. If it is damaged, it can cause a sudden leak. Thus, resulting in a leaky tap.

The damaged or cracked pipe can be the reason behind the leaky tap. It can cause irregular water flow resulting in the dripping of the faucet.

Excessive or irregular water pressure can affect the water-flowing process. If the water pressure is high, the water flow will be slow. As a result, it can’t find a backup point and starts dripping through the tap.

A tap can leak due to loose fixed parts. The screw and packing nut in the faucet can loosen over time, which can cause leaky taps.

Your tap can leak due to corroded valve seats as well. The water sedimentation can cause corrosion.

The constant sound of water droplets can make it difficult to concentrate or relax. If the leak is severe, it can even cause damage to your sink or pipes. So if you have a dripping tap, it’s best to get it fixed as soon as possible.

Yes, our plumbing services include the installation of new taps. Although we have expertise in repairing plumbing issues, the technical plumbers in our team can also install new pipes, lines, and drainage systems from scratch.

Thus, we are a call away if you’re looking to hire a professional and high-quality service provider to install taps in your house. We can install every type of tap regardless of their installation space, including bath taps, basin taps, and any other option that suits your requirements. You can also trust us with high-quality taps.

If you haven’t bought the installation taps, mention them on the call. Our plumber will bring first-grade taps, depending on your installation needs. You can trust us with this as we only use branded products manufactured with leading materials to deliver the best results.

Blocked Drains

You could be facing frequent drainage issues due to multiple reasons. The primary being a buildup of excessive debris in the drainage pipes. It includes soap scum, hair, food particles, or grease.

If the drainage issue occurs in your yard, it could be due to leaves getting accumulated in the drain. Even clumps of dirt can block the drain. It can also happen if the pipe is broken, as tree roots can enter the drain system and block it.

Overall, a poor drainage system is a culprit behind the recurring overflowing of gutters. It can happen if your house’s plumbing system isn’t robust. The pipes can crack over time, leading to persistent drainage issues.

Even corrosion or ageing of the lines can contribute to this problem. If there are open joints in the pipe, water can leak, causing it to flow inside your house. If unblocking the lines doesn’t help, it’s most likely time to replace them.

Our professional plumbers use a high-resolution camera cable to detect cracks in pipes. It helps decide whether you need to replace them or repair them would be enough.

There are several home remedies to unblock small drains. You can use a solution of baking soda and vinegar, a wire coat hanger and dish detergent.

To apply the baking soda and vinegar to the drain, clean the drain with hot water. Mix a cup of baking soda and vinegar with hot water and pour the solution into the drain’s opening. Clean it after some hours and see whether it worked or not.

The wire coat hanger is another effective remedy to unblock small drains. First, straighten the hanger and leave the hook end. Now hang the hook end in the gutter to pull out any substance blocking the drain. After removing the hanger, wash the drain with hot water.

Dish detergent is a home remedy that is only effective for the toilet or shower drains. Hair can easily block your toilet and shower drains, resulting in a black residue. Dish detergents can break the residue and clean your drains.

Pour a cup of detergent followed by boiling water on the drain. After some time, remove it using your hands, and don’t forget to wear gloves.

These home remedies can’t remove large drains, so chemicals are better.

As anyone who has ever dealt with a clogged drain knows, it can be a nuisance. Water backs up in the sink, making it difficult to wash dishes or even get a drink of water.

You may consider a blocked drain a minor problem, but it isn’t. If you leave a drain blocked, you can face serious consequences. The consequences include leakage, bad smells, and flood /wall damage.

Not treating a blocked drain for longer periods can cause a high-pressure build-up in the pipe. Thus, resulting in serious issues such as moulds, damps and rots.

The waste passing through the drain can produce a bad and irritating smell. A blocked drain affects the pipes of the drainage system resulting in the formation of fungus and other harmful bacteria. As a result, these bacteria’s produce frustrating smells.

Since blocked drains can build up the high water pressure, they try to direct force to the other side of the pipe. The other side can break at any moment. If the pipe is externally connected to your house, it can cause water flooding.

A blocked drain’s most severe and dangerous effect is that it can damage property or walls. It can cause cracks and leaks in the walls. As the water enters the space, it expands and then finally cracks. This can result in weakness or even breakage of the walls. Such damages are severe and can cost several hundred dollars to fix.

In order to avoid these problems, it is important to clear blocked drains as soon as possible. There are several things that can be done to unclog a drain, including using a plunger or snakes. However, if the problem persists, it is best to call a professional plumber. Taking care of a blocked drain may not be fun, but it is certainly better than dealing with the consequences of leaving it unchecked.

The insurance policy may not cover some blocked drain expenses. The expenses include drain blockage cleaning, repairing, replacing and other drain maintenance costs. You are responsible for the maintenance of drains, and not your insurance company.

However, most home insurance policies cover the expenses of structural damages like cracks and leakage if they occur due to water damage. It also covers the costs of after-effects due to blockage in gutters.

If your insurance policy covers all these expenses, then you are on the safe side. All these cases apply when it’s an accidental blockage in drains. You cannot claim insurance for damages if the backup is caused due to poor maintenance.

Hot Water Heater Installation

If your water heater is with a tank, you should replace it after its expiry date. However, this condition applies when you have regularly and adequately maintained the heater; if not, you should replace it when you start getting some warning signs.

These warning signs include high heating bills, low volume of warm water, and the appearance of reddish color inside the heater. It indicates that the period of the water heater has finished.

Other warning signs include noisy pitch and leakage in the heater. If you receive one of these warning signs, call a plumber to replace it.

On the other hand, an Instantaneous water heater has a longer lifespan than heaters with a tank. There are no specific warning signs for it. However, some indications can tell you that the time has come to replace your heater.

Warning signs like irregular water temperature, deteriorated water quality, and leakage are enough to determine that your heater is no longer in its usable position.

If you receive one of these signs, you should replace your heater as soon as possible with the consultation of the plumber to prevent any mishap.

The lifespan of a water heater depends on its type. If your water heater is with a tank, it can last about 8 to 10 years with regular services. The lifespan of Instantaneous water heaters is about 15 to 20 years if serviced regularly.

If it is a gas-type heater, it can last about ten years. Similarly, an electric gas heater has a larger expiry time frame than a gas type. It can last for almost 15 years. These are some general lifespans of heaters taken as an average.

Some factors affect the lifespan of water heaters. The factors include whether the heater is with a tank or Instantaneous, the quality of water, the location of the heater, and daily usage.

The lifespan will be shorter if you use it more than once daily. Also, hard water in the tank can lessen your heater’s lifespan by about two years.

Moreover, the location of your heater is a significant factor in its lifespan. It would affect your heater badly if it is located in the basement, where it takes more time to heat the water.

It is crucial to consider some factors to select a good water heater for your home. These factors can tell you which water heater is best for your home. The factors include cost, fuel type, home space, and size.

The heater can affect your heating bill positively or negatively, depending on the fuel type. For example, if it is electrical, the bill charges will be higher than the gas type. Similarly, tank water heaters consume higher energy than Instantaneous ones.

You should focus on the size of the heater and compare it with the size of your home before selecting it. If your house is small, consider choosing an electrical water heater, while the heat pump or hybrid water heater is the best for a large home.

The cost of a water heater varies according to its type. If your budget is low, choose an Instantaneous water heater. In case of a high budget, you should buy a solar or hybrid type heater.

Before buying a heater, know its size. You should select a heater tank depending on the people in your house. For example, a 50-litre tank is enough for 2 or 3 occupants. Similarly, a 315-litres tank is adequate for 5 to 6 occupants.

The time depends on whether you want to install or replace a new water heater. If you install a new heater in your bathroom, it will take less time than replacing it. A licensed and certified plumber can install a new one in just 1 hour with a safe process.

If you want to replace it, he can take some more time as the process includes the removal of the old heater. The old heater’s drainage, disconnection and removal method takes approximately 40 to 60 minutes.

After removal, he can take 30 minutes to safely unbox the new heater and place it in the correct position. The connection of lines and power supply isn’t easy and quick, but a certified plumber from Grahams & Sons plumbing can do it in just 50 to 60 minutes.

In the end, the plumber will set it according to your demand, which can take 10 minutes. The whole process of replacement can take up to 2 to 3 hours, even with an expert plumber.


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